EasyBooking Terms and Conditions

When we refer to “website” or “app” or “application” in the following text we are referring to all of them and the following always applies to any EasyBooking website and/or app.

 This website is operated by EasyBooking. The terms “we,” “us,” and “our” within the site refer to EasyBooking. EasyBooking offers you this website with all of the information, tools, and services available therein on the condition that you, as a user, agree to all of the terms, conditions, disclosures, and notices set forth herein.

By using our application, you take advantage of our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Service,” “Terms”), which include the additional terms, conditions, and disclosures referenced herein and/or available contemporaneously. These Terms and Conditions of Service apply to all users of the website, including but not limited to visitors, suppliers, customers, merchants, and/or authors of comments and other content.

Please read these Terms and Conditions of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions of Service. If you do not fully accept the terms and conditions of this agreement, you may not access the application or use its services. If these Terms and Conditions of Service are considered a proposal, acceptance is expressly limited to these Terms.

Any new features and tools added to the current application will also be subject to the Terms and Conditions of Service. You can review the most recent version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, modify, or replace any part of the Terms and Conditions of Service. It is your responsibility to check this page periodically for changes. Continued use of or access to the application after any changes are posted is tantamount to acceptance of those changes.

  1. Description of services offered

EasyBooking is a digital platform that enables business owners in various industries (e.g., restaurants, bars, playrooms, hair salons, dental offices) to promote their businesses and make their services available for booking by customers.

Through the application, business owners can:

– Create and manage a business profile with detailed information, pictures and opening hours.

– Configure an interactive map representing bookable resources, such as tables, chairs or other available facilities.

– Define custom rules for reservations, including time limits, maximum capacity and availability slots.

End users can use the application to:

– Explore business activities, view available resources, and obtain detailed information.

– Book specific services on chosen days and times, selecting precise resources through the interactive map where possible.

– Receive notifications of confirmation or changes to reservations.

EasyBooking’s role is to provide a technology platform to facilitate interaction between businesses and customers, without taking direct responsibility for the management or delivery of booked services.

  1. Management of reservations

Users and business owners are responsible for managing reservations through the application. Customers are responsible for adhering to the booked schedule and informing the business in a timely manner if they are unable to honor the reservation. Companies have the right to set their own cancellation policies, which must be clearly communicated to customers via the app. EasyBooking is not responsible for misunderstandings or disputes arising from no-shows (customer does not show up), late cancellations, or violations of reservation policies.

  1. Reservations of specific resources

    The application allows reservations to be made for specific resources via an interactive map. However, EasyBooking does not guarantee the actual availability of booked resources, which depends solely on the management of the business owner. In case of errors in availability, customers are encouraged to contact the company directly.
  2. Management of vacation mode

It is the responsibility of the business owner to promptly activate the “vacation” mode to indicate the periods when reservations will not be accepted. Any reservations made prior to the activation of the vacation mode, which fall within the vacation period, will be cancelled with an attached email notification to the user. EasyBooking is not responsible for any misunderstandings resulting from late activation or misuse of this feature.

  1. Terms and Conditions 

You may not use our products for illegal or unauthorized purposes, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You may not spread worms, viruses, or other types of malicious code.

Violation of any provision of the Terms will result in immediate termination of your right to use the Services.

  1. General Conditions

We reserve the right to deny service to anyone for any reason at any time.

 You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) modifications to conform and adapt to the technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, nor use of the Service, access to the Service or any contact on the website through which the Service is provided without express written permission from us.

The headings used in this Agreement are included for convenience only and will not limit or affect these Terms in any way.

  1. Accuracy, completeness and timeliness of information 

We will not be responsible if the information made available on this site is not accurate, complete or up-to-date. The materials on this web site are intended as a guide only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete or current sources of information. By relying on the information on this web site you assume the risk.

The owner of the business is solely responsible for the accuracy and completeness of the information uploaded to the application, including but not limited to: opening hours, availability of resources, photos, and details regarding services offered. EasyBooking will not be responsible for any misunderstandings resulting from inaccurate, incomplete or outdated information provided by the business owner.

We reserve the right to change the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to the site periodically. 

  1. Service Changes

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or any third party for any modification, suspension or discontinuance of the Service.

  1. Limitation of Services

We reserve the right (although we are not obligated to do so) to restrict Services with respect to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the amount of Services we offer. Descriptions of Services may change at any time without notice, at our sole discretion. The provision of services through this site is void where prohibited.

We do not guarantee that the quality of services, information, or other materials you book will meet your expectations, nor that any errors in the Service will be corrected.

  1. Accuracy of account information

We reserve the right to refuse any reservation received.

At our sole discretion we may restrict or cancel reservations per person. These restrictions may apply to reservations made from the same customer account. If a reservation is changed or cancelled, we may attempt to notify you via the email address, or phone number provided. We reserve the right to limit or prohibit reservations that in our sole judgment appear to be made by fake accounts or solely for the purpose of creating problems for the company receiving them.

You agree to provide current, complete, and accurate account information for all reservations in our application. You agree to promptly update your account and other details, such as email address, so that we can complete reservations and contact you if necessary.

  1. Optional Tools

We may provide you with access to third-party tools that we do not monitor and over which we have no form of control or management.

 You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, conditions or endorsements of any kind. We will have no liability arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the application will be entirely at your own risk and discretion. It will be up to you to make sure you know and agree to the terms and conditions to which the third-party tools are subject.

 We may also offer new services and/or features through the application in the future (e.g., by introducing new tools and resources). These new features and/or services will also be subject to these Terms and Conditions of Service.

  1. Third Party Links 

Some content, products and services available through our Service may include third-party materials.

Third-party links on this site may direct you to external websites, which are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy of such websites. And we make no warranties or have any responsibility for third-party materials or websites or other third-party materials, products or services.

We will not be liable for any damages related to the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites. Carefully review the policies and procedures of third parties and make sure you understand them before making any transactions. Complaints, requests, concerns, and questions about third-party products should be directed to the relevant third party.

  1. Comments, feedback and other materials submitted 

If you send us online, by email, by regular mail, or otherwise certain materials (jointly referred to as “comments”).- for example, at our request or otherwise, creative ideas, suggestions, proposals, plans, or other materials.- you agree that we may at any time and without limitation edit, copy, publish, distribute, translate, or otherwise use in any way and by any means the comments you transmit to us. We do not and will not have any obligation to (1) keep comments confidential; (2) pay compensation for comments; or (3) respond to comments.

Messages sent through the chats on the app between customers and businesses are handled solely to facilitate communication between the parties and to provide a complete service experience. EasyBooking has no responsibility for content exchanged via chats and reserves the right, at its discretion, to monitor, remove, or report content that is unlawful or does not comply with these terms. 

We may (without having any obligation to do so) monitor, edit, and remove content that we in our sole discretion deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or content that infringes any party’s intellectual property or these Terms of Service.

You agree to avoid comments and messages that infringe on the rights of third parties, including copyright, trademarks, privacy rights, personality rights, and other real or personal rights. You also agree not to post comments that contain defamatory or otherwise unlawful, offensive or obscene material, or computer viruses or other malware that threaten to disrupt the operation of the Service or any related website/device. You may not use a false email address, pretend to be someone else, or otherwise mislead us or any third party as to the origin of any comments and messages. You are solely responsible for the comments and messages you send and their accuracy. We do not and will not have any responsibility or liability for any comments and messages posted by you or any third party.

  1. Personal Information

EasyBooking is committed to processing users’ personal data in accordance with the General Data Protection Regulation (GDPR). The collected data will be used exclusively for managing bookings, sending notifications regarding booked services, and improving the user experience. For further details, please refer to the Privacy Policy.

  1. Errors, inaccuracies and omissions

Occasionally there may be information on our site or in the Service containing typographical errors, inaccuracies and omissions regarding descriptions of businesses or resources made available to customers. We reserve the right to correct any errors, inaccuracies, and omissions by editing and updating information or canceling reservations, if any information in the Service or on a related website should be inaccurate, at any time (including after a reservation has been submitted).

We assume no obligation to update, correct, or clarify information in the Service or on any related website, except as required by law. No update date specified in the Service or any related website shall be construed as a guarantee that all information in the Service or any related website has been corrected and updated.

  1. Prohibited Uses

In addition to the other prohibitions set forth in the Terms and Conditions of Service, you are prohibited from using the site or its content:

(a) for illegal purposes; (b) to induce others to commit or participate in unlawful acts; (c) to violate international, federal, provincial or state laws and regulations, or local ordinances; (d) to infringe or violate our or any third party’s intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, denigrate, intimidate, or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, age, country of origin, or disability; (f) to provide false or misleading information or for terrorist purposes;

(g) to upload or transmit viruses or any other type of malicious code likely to affect the functionality or operation of the Service, any related websites, any related devices, other websites, or the Internet; (h) to collect or monitor the personal information of other users; (i) for spamming, phishing, pharming, pretexting, use of spiders, crawling or scraping; (j) for any obscene or immoral purpose; or (k) to hinder or circumvent the security features of the Service or any related websites, other websites or the internet. We reserve the right to terminate your use of the Service or any related website if you violate any of the Prohibited Uses provisions 

  1. Intellectual Property of Content

All content uploaded by business owners, including but not limited to images, descriptions, and interactive maps, remains their intellectual property. However, by uploading such content to the application, the owner grants EasyBooking a non-exclusive, transferable and sublicensable license to use such content for the purpose of providing the service. EasyBooking will not use the content for other than operational purposes without the express consent of the owner. 

  1. Exclusion of warranties; limitation of liability

We do not guarantee, state, or represent that use of our service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that the results achievable from use of the service will be accurate or reliable.

You acknowledge that we may occasionally suspend the service for indefinite periods of time, or cancel the service at any time without sending you any notice.

You expressly agree that your use and inability to use the service is at your sole risk. The service and all products and services provided through the service are (except as expressly stated by us) offered “as is” and “as available” for your use, without representations, warranties or conditions of any kind, express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall EasyBooking and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damage of any kind. including without limitation lost profits, lost savings, loss of data, replacement costs or other similar damages, whether in contract, tort (including due to negligence) strict liability or otherwise. arising out of the use of any of the services or products obtained by using the service, nor for any other claim relating in any way to the use of the service or product, including but not limited to any errors or omissions in content, loss or damage of any kind related to the use of the service or any content (or product) posted, transmitted or otherwise made available through the service, even if informed of such possibility.

EasyBooking acts only as an intermediary for handling reservations and is not a party to any disputes between users and business owners. Any complaints or disputes must be resolved directly between the parties involved. EasyBooking may, at its discretion, offer support to facilitate communication, but with no legal obligation to do so.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability will be limited to the maximum extent permitted by law.

  1. Specific Limitations of Liability 

EasyBooking is not responsible for delays or errors in handling booking notifications, interactive map display, or availability of booked services. In addition, the application may not always be accessible due to technical maintenance or other circumstances beyond EasyBooking’s control. Users agree that any technical limitations are not a violation of these terms.

  1. Indemnity

You agree to indemnify, defend and hold EasyBooking and its parent, subsidiary and affiliated companies, and its partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party and due to or arising out of your breach of these Terms and Conditions of Service or the documents incorporated by reference therein, or your violation of any law or the rights of any third party.

  1. Separability 

In the event that any provision of these Terms and Conditions of Service is held to be illegal, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Service, without prejudice to the validity and enforceability of the remaining provisions.

  1. Resolution

The obligations and responsibilities assumed by the parties prior to the termination date will survive for all purposes upon termination of this Agreement.

These Terms and Conditions of Service will be effective until terminated by you or us. You may terminate these Terms and Conditions of Service at any time by informing us that you no longer wish to use our Services, or by discontinuing your use of our site.

In addition, if in our sole judgment you violate or we suspect that you have violated any provision of these Terms and Conditions of Service, we may terminate this Agreement at any time without notice and you will remain liable for all amounts owed up to and including the date of termination; as a result, we may deny you access to the Services (or any part thereof).

  1. Entire Agreement 

Any failure to exercise or enforce any right or provision of these Terms and Conditions of Service shall not constitute a waiver of such right or provision.

 These Terms and Conditions of Service and any notices or operating rules published by us on this site or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any prior versions of the Terms and Conditions of Service).

Any ambiguities in the interpretation of these Terms and Conditions of Service shall not be construed against the writing party.

  1. Applicable Law 

These Terms and Conditions of Service and any separate agreement through which we provide the Services shall be governed by and construed in accordance with the laws of Italy.

In the event of legal disputes arising out of the use of the Application, the Italian courts shall have exclusive jurisdiction.

If the application is used outside of Italy, users agree that the provision of the Service shall be subject to the laws of Italy, without prejudice to any mandatory provisions of the local laws applicable in the users’ countries of residence.

  1. Changes to the Terms and Conditions of Service

You may review the most current version of the Terms and Conditions of Service at any time on this page.

We reserve the right at our sole discretion to update, modify or replace any part of these Terms and Conditions of Service by posting updates and changes on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to the Website or the Service after the posting of any changes to these Terms and Conditions of Service constitutes your acceptance of those changes.

  1. Contact Us

Any questions regarding the Terms and Conditions of Service should be sent to ebooking.dev@gmail.com.